Odoo modules for managing a HelpDesk system
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helpdesk_mgmt
helpdesk_mgmt_activity
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helpdesk_mgmt_fieldservice Translated using Weblate (Slovenian) 2026-07-23 07:46:34 +00:00
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helpdesk_mgmt_fieldservice_equipment_warranty
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helpdesk_mgmt_sla
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helpdesk_mgmt_template
helpdesk_mgmt_timesheet
helpdesk_mgmt_timesheet_sale
helpdesk_motive
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helpdesk_ticket_partner_response [BOT] post-merge updates 2026-07-29 14:37:33 +00:00
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website_helpdesk_mgmt Added translation using Weblate (Italian) 2026-07-22 15:51:40 +00:00
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helpdesk

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helpdesk

Available addons

addon version maintainers summary
helpdesk_mgmt 18.0.1.17.1 Helpdesk
helpdesk_mgmt_activity 18.0.1.0.0 Create Activities for Odoo records from the Helpdesk
helpdesk_mgmt_crm 18.0.1.0.1 victoralmau Links helpdesk tickets with leads
helpdesk_mgmt_fieldservice 18.0.1.1.3 Create service orders from a ticket
helpdesk_mgmt_fieldservice_equipment 18.0.1.0.0 Helpdesk Ticket Field Service Equipment
helpdesk_mgmt_fieldservice_equipment_warranty 18.0.1.0.0 Helpdesk Ticket Equipment Warranty
helpdesk_mgmt_fieldservice_project 18.0.1.0.0 Helpdesk Mgmt Fieldservice Project
helpdesk_mgmt_merge 18.0.1.0.2 Wizard to merge helpdesk tickets
helpdesk_mgmt_portal_follower 18.0.1.0.0 BernatObrador ppyczko mpascuall Add ticket followers from website portal
helpdesk_mgmt_project 18.0.1.3.0 Add the option to select project in the tickets.
helpdesk_mgmt_project_domain 18.0.1.0.0 marcelsavegnago Enable to set a project domain on ticket
helpdesk_mgmt_rating 18.0.1.0.2 This module allows customer to rate the assistance received on a ticket.
helpdesk_mgmt_sale 18.0.2.1.1 Add the option to select project in the sale orders.
helpdesk_mgmt_sale_project 18.0.1.0.0 Helpdesk Sale Project
helpdesk_mgmt_sla 18.0.2.1.0 Add SLA to the tickets for Helpdesk Management.
helpdesk_mgmt_stage_validation 18.0.1.0.0 Validate input data when reaching a Helpdesk Ticket stage
helpdesk_mgmt_template 18.0.1.0.0 Create Helpdesk Ticket Template
helpdesk_mgmt_timesheet 18.0.1.1.3 Add HR Timesheet to the tickets for Helpdesk Management.
helpdesk_mgmt_timesheet_sale 18.0.1.0.0 Allow to set the sale order line directly on helpdesk tickets
helpdesk_motive 18.0.1.0.0 nelsonramirezs max3903 Keep the motive
helpdesk_portal_priority 18.0.1.0.0 lbarry-apsl Helpdesk Portal Priority
helpdesk_portal_restriction 18.0.1.0.0 lbarry-apsl Helpdesk Portal Restriction
helpdesk_product 18.0.1.1.0 Add the option to select product in the tickets.
helpdesk_ticket_close_inactive 18.0.1.1.1 miquelalzanillas Helpdesk Ticket Close Inactive
helpdesk_ticket_open_tab 18.0.1.0.0 peluko00 Helpdesk Ticket Open Tab
helpdesk_ticket_partner_response 18.0.1.2.0 peluko00 Change ticket stage when partner response
helpdesk_ticket_related 18.0.1.0.0 peluko00 Link tickets to each other
helpdesk_timesheet_time_type 18.0.1.0.1 lbarry-apsl Helpdesk Timesheet Time Type
helpdesk_type 18.0.1.2.1 nelsonramirezs max3903 Add a type to your tickets
helpdesk_type_sla 18.0.1.0.0 Helpdesk Type SLA
website_helpdesk_mgmt 18.0.1.0.0 victoralmau Website Helpdesk Mgmt

Licenses

This repository is licensed under AGPL-3.0.

However, each module can have a totally different license, as long as they adhere to Odoo Community Association (OCA) policy. Consult each module's __manifest__.py file, which contains a license key that explains its license.


OCA, or the Odoo Community Association, is a nonprofit organization whose mission is to support the collaborative development of Odoo features and promote its widespread use.